Frequently Asked Questions

Everything you need to know about your beauty journey with us.

Are your beauty products authentic and safe?

Absolutely. We source all our makeup and skincare directly from authorized distributors and the brands themselves to ensure 100% authenticity and safety for our customers.

How can I track my order?

Once your order is processed, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress in real-time.

What is your return policy for opened cosmetics?

Due to hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase. If a product arrives damaged, please contact us immediately.

Do you offer international shipping?

Yes, we ship our popular beauty products worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How do I choose the right shade or product for my skin type?

We provide detailed shade guides and ingredient lists on every product page. If you need personalized advice, our beauty consultants are available via live chat to help you find your perfect match.